please help

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Posted by IMG from IP 206.108.147.206 on September 03, 2011 at 18:07:30:

I have passed step 1 in 2006 score 98 and step 2 in
2007 score 99, due to some problems I was unable to
apply for CS up until now, last month I requested a
name change which was granted this time I logged to the
website, I saw that I should complete a ECFMG
certification form which I did, however what I see now
is that all my personal information and scores
basically everything is deleted is this possible? I
have still not reached the 7 year limit, would
appreciate any feedback please for this stituation

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