How 2get token for new application (anyone with same issue)

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Posted by New Doc from IP on August 03, 2011 at 01:06:48:

Whenever I click on ERAS token request tab on ERAS
support services........ the following keeps coming...

For your security, one of the following has occurred:

your account has timed out
you have not yet been authenticated

Click here to login.

Is anyone else going through same problem? Could
someone help?

I think timing out is not an issue as I click within
few seconds of loggin in
What is the meaning of you have not been authenticated?
How do we get authenticated?

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